Virtual Care

Becoming a Virtual Patient
of Hudson Integrative Healthcare

Virtual care, involves providing healthcare services remotely using phone call or secure video conference calls.

This approach allows our naturopathic doctors to offer consultations, assessments, treatments, and follow-ups to patients without the need for in-person visits, and our registered psychotherapist to conduct sessions by video call also.

It’s particularly useful for individuals who may have difficulty traveling to the clinic or prefer the convenience of virtual visits. Please note virtual naturopathic care is available to Ontario residents only.

Empower Your Wellness Journey virtually:
Your Path to convenient professional natuopathic care and registered psychotherapy from the comfort of your home. 

start now

Telemedicine with our Naturopathic Doctors

Naturopathic doctors use telemedicine to conduct initial consultations, follow-up appointments, provide health education, and discuss treatment plans with patients virtually by phone or secure video calls. 

It is important to note that while telemedicine offer numerous benefits, there are also limitations. Some conditions may require physical examinations or in-person assessments that cannot be fully replicated through digital means. When this is the case, your naturopathic doctor will let you know to book an in-person appointment at our clinic (or with a  naturopathic doctor located near you) or to receive physical exams through your local family physician office if and when needed to ensure you continue to get comprehensive care.

book an appointment

Benefits of Telemedicine and Virtual Care for Naturopathic Doctors:

  1. Acute Infections: Telemedicine is a great alternative to in-person appointments when a patient is ill. They can turn an in-clinic visit to phone or video easily and continue to get supported by our naturopathic doctors for their symptoms safely from home reducing the risk of community spread.
  2. Accessibility: Telemedicine and virtual care make it possible for patients to access naturopathic services regardless of their location. This is especially beneficial for individuals who live in remote areas, have limited mobility or have little ones that make it more difficult to get to appointments.
  3. Convenience: Patients can schedule appointments and receive care from their phone or computer. Our medical recording software has a patient portal designed to make following along with your uploaded documents and treatment plans easy. 
  4. Continuity of Care: Naturopathic doctors can maintain a consistent relationship with their patients by providing ongoing support, follow-ups, and adjustments to treatment plans through convenient online booking.
  5. Health Monitoring: With the use of remote monitoring tools, naturopathic doctors can track patients’ progress, collect data, and make informed decisions about their care.
  6. Time Efficiency: Virtual visits often require less time compared to in-person appointments, making it easier for patients to fit healthcare into their busy schedules.
  7. Expanded Reach: Naturopathic doctors can extend their services to a wider audience, than the local community alone, reaching individuals throughout all of Ontario.

Remote Video Therapy with our Registered Psychotherapist

Virtual care with a Registered Psychotherapist involves providing mental health and psychotherapy services remotely using secure video call. This approach allows individuals to receive therapy, counseling, and mental health support from the comfort of their own homes or any location with internet access. These sessions are conducted in a confidential and private online environment.

book an appointment

Here’s how virtual care works in the context of psychotherapy:

Therapeutic Support: Registered Psychotherapists offer the same level of therapeutic support and interventions during virtual sessions as they would during in-person sessions. They can help individuals address a wide range of mental health concerns, including anxiety, depression, stress, relationship issues, trauma, and more.

Therapeutic Techniques: Registered Psychotherapists may use various therapeutic techniques during virtual sessions, including cognitive-behavioral therapy (CBT), mindfulness, talk therapy, and other evidence-based approaches to help individuals manage their mental health concerns.

Flexibility: Virtual care offers flexibility in terms of scheduling. Individuals can choose appointment times that work best for them without the need to travel to a physical location.

Accessibility: Virtual care makes mental health services more accessible to individuals who may have barriers to in-person therapy, such as those living in remote areas, individuals with mobility issues, or those who prefer the anonymity of online sessions.

Continuity of Care: Virtual care allows for consistent and continuous therapy, which is essential for individuals seeking ongoing support for their mental health.

Confidentiality: Registered Psychotherapists adhere to strict privacy and confidentiality standards during virtual sessions to ensure that individuals’ personal information and discussions remain secure.

It’s important to note that while virtual care offers many benefits, it may not be suitable for everyone or for all types of mental health concerns. Some individuals may prefer face-to-face interactions, and certain conditions may require in-person assessments. Additionally, virtual care is subject to regulations and guidelines set by professional bodies and local healthcare laws.

Before engaging in virtual psychotherapy, individuals should ensure that they have a private and quiet space for sessions, a reliable internet connection, and a device (computer, tablet, or smartphone) with the necessary software for virtual communication.

What to Expect for
Your First Virtual Appointment

Visit out online booking site

Begin by entering your email address to sign up. Follow the prompts to create your username and patient account. 

You will see our 'Book an Appointment' page where you can scroll to select your 'Telemedicine' naturopathic appointments or 'Virtual' psychotherapy appointments as needed. Clinic your preferred appointment and you will be taken to the practitioners schedule to book an appointment time that works best for you. 

Once booked, you will receive an email confirmation and links to fill out the necessary clinic intake forms  ahead of your appointment. 

Through your patient portal you can view booked appointments, reschedule, update your insurance policy information and add a credit card securely to facilitate payment collection. 

At the date and time of your appointment you will receive an email with a link to join the secure video call with your practitioner (or receive a phone call if that was your preference with your naturopathic doctor). 

At any time if you questions you can reach out friendly clinic reception team at 905-662-0045.  

book an appointment

Virtual Care Fees

Naturopathic Doctor

Registered psychotherapist

*Telemedicine PHONE* Naturopathic Introductory Call (15min): No Charge 
*Telemedicine PHONE* Naturopathic Initial Consultation (75min): $200.00
*Telemedicine PHONE* Naturopathic Follow-Up Mini (15min): $55.00
*Telemedicine PHONE* Naturopathic Follow-Up Standard (30min): $95.00
*Telemedicine PHONE* Naturopathic Follow-Up Extended (45min): $115.00
*Telemedicine PHONE* Naturopathic Follow-Up Long (60min): $130.00

*Telemedicine VIDEO* Naturopathic Introductory Call (15min): No Charge
*Telemedicine VIDEO* Naturopathic Initial Consultation (75min): $200.00
*Telemedicine VIDEO* Naturopathic Follow-Up Mini (15min): $55.00
*Telemedicine VIDEO* Naturopathic Follow-Up Standard (30min): $95.00
*Telemedicine VIDEO* Naturopathic Follow-Up Extended (45min): $115.00
*Telemedicine VIDEO* Naturopathic Follow-Up Long (60min): $130.00

BOOKING options

Naturopathic Doctor

Registered psychotherapist

*Virtual* Psychotherapy - Discovery Session (15min): No Charge
*Virtual*  Psychotherapy - Initial Therapy Session: $140.00 + HST
*Virtual*  Psychotherapy - Subsequent Therapy Session: $140.00 + HST

BOOKING options

Gift cards and Electronic account credits
are available for any of our services to give the gift of health and wellness.

Gift Certificates

Payment Options and Direct Billing

Our clinic accepts Debit, Visa, MasterCard, American Express, cash and direct billing to many health insurance plans. If you have a health insurance plan with one of the following providers, our friendly administrative staff are happy to direct bill your visit fee for naturopathic, chiropractic and massage appointments through Telus Health eClaims and Provider Connect:

book an appointment

Alberta Blue Cross
Beneva by La Capitale
Canada Life
Chambers of Commerce Group Insurance Plan
Claim Secure
D.A. Townley
Desjardins Insurance
Empire Life
Equitable Life of Canada
First Canadian Insurance Corporation
Green Shield Canada
Industrial Alliance Financial Group
Johnston Group 
Manulife Financial 
Maximum Benefit 
People Corporation
SSQ Financial Group
Sun Life
Union Benefits
UV Insurance

Natural Natural Natural Natural Natural Natural Natural Natural Natural

What are your payment options?

We accept the following payment methods: Cash, Debit, Visa, MasterCard, and American Express. 

We also offer direct billing to many health insurance plans. For a list of insurance companies click here. Disclaimer: Please come prepared to pay for your appointment should your policy not be eligible for direct billing or in the event that the online portals are down.

What is your cancellation policy?

Our clinic will send appointment reminders via email and mobile phone messages at the time of booking and within the days leading up to your appointment to help you remember and keep your appointment times. 

To serve our community in the most efficient way, accommodate your needs, and respect the time that our practitioners have scheduled for you, we have a cancellation policy as follows: 

You are responsible for your appointment times and are asked to kindly give more than 24 hours notice to make changes so that we may accommodate other patients in need in the time we had reserved for you.

If you do not show up for your scheduled appointment: you are subject to pay the full visit fee as a 'missed appointment fee.'

If you give us less than 24 hours notice to cancel or reschedule your appointment time, you are subject to pay only half of the visit fee as a 'late cancellation fee'. 

If you give us more than 24 hours notice to cancel or reschedule your appointment, you will not be charged and can easily reschedule at your next earliest convenience.

Inside the Clinic: Follow Us on Instagram


Clinic Hours

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Saturday: 9am - 3pm*



© Hudson integrative healthcare | Terms | Privacy | disclaimer | Branding, Copy, & Website by Monarch design co. & m hudson